ONLINE CLAIMS MANAGEMENT

When it comes to vital loss and claim data, every minute counts. Sentry provides immediate and secured online access to policy and claims files, service team members and much more. You have immediate access to all of your data, right up to your claims representative's last entry.

Sentry also provides self-directed e-mail and faxing capabilities and a contact list of your Sentry support team members.

SECURED PORTAL ACCESS

Sentry customers can easily and quickly access their records via our secured customer portal, Sentry @ Your Service.

CLAIM INQUIRIES

You can view critical information about each claim, groups of claims, or all claims including:

• Current claims status
• Reserve analysis
• Current litigation status
• Claimant information
• Coverage information
• Return-to-work plans
• Payment transactions
• Cost containment detail
  

You can view, print or e-mail numerous claims reports, including:

• Variations of WC Cause Code searches
• Claims (with reserve information) over a specified amount
• Claims since your last inquiry or since a specified date
• Claims in litigation
• Claims in subrogation
• All open claims or open claims over a specified amount

POLICY INQUIRIES

The following policy documents are also available:

• Endorsements
• Declarations
• Agreements
• Loss control reports
• Invoices and payments
• Industrial hygiene reports