Report a Claim

To report a claim, call 1-800-739-3344. Our dedicated claims experts are available 24/7 to provide you with prompt and fair claims service from initial report through claim resolution.

Our outstanding claims handling is the foundation of our long-term relationship with our policyholders. With Sentry as your business insurance provider, you'll benefit from our:

  • Knowledgeable claims professionals experienced in your industry
  • 24/7 phone, fax or web claim reporting
  • Nationwide network of claims adjusters
  • Dedicated catastrophic loss team for rapid response in the event of a natural disaster
  • Rapid response property team, which can get you back into business quickly

Phone Contact

  • General Information:1-877-373-6879
  • Billing or Policy Questions:1-800-295-6919

Phone Contact

  • General Information:1-877-373-6879
  • Fax:1-800-514-7191
  • Hours of Operation:Mon-Fri, 7 a.m. - 6 p.m. CST
  • Billing or Policy Questions:1-800-295-6919
  • Fax:1-800-514-7191
  • Hours of Operation:Mon-Fri, 7 a.m. - 6 p.m. CST
  • Report a Claim:1-800-739-3344
  • Fax:715-346-9708
  • Hours of Operation:24/7
  • Check Status of a Claim:1-800-739-3344
  • Hours of Operation:Mon-Fri, 8 a.m. - 5 p.m. CST
  • Employee Benefits:1-800-648-1122
  • Fax:715-346-7493
  • Hours of Operation:Mon-Fri, 7:30 a.m. - 4:30 p.m. CST
  • Qualified Retirement Plans:1-888-847-2338
  • Fax:715-346-6245
  • Hours of Operation:Mon-Fri, 7:30 a.m. - 4:30 p.m. CST
  • Safety Services:1-800-443-9655
  • Fax:715-346-8015
  • Hours of Operation:Mon-Fri, 8 a.m. - 4:30 p.m. CST

Mail Contact

Mail Contact

  • General Correspondence
  • PO Box 8022
  • Stevens Point, WI 54481
  • Property and Casualty Insurance Payments
  • PO Box 88315
  • Milwaukee, WI 53288-0315
  • Employee Benefits Programs
  • PO Box 8024
  • Stevens Point, WI 54481
  • Group Retirement Plans
  • PO Box 8020
  • Stevens Point, WI 54481
  • Need Help?

  • Call: 1-877-373-6879
  • Billing Questions

  • Call: 1-800-295-6919
  • Claims Questions

  • Call: 1-800-739-3344