Report a Claim
Sentry Insurance offers 24/7 claims service. Knowledgeable representatives are always available to walk you through the claims service process and answer your questions.
Our Promise to You
We are committed to resolving all claims in an ethical, fair, respectful and timely manner. Our professional claims team will conduct prompt, thorough and objective investigations to protect the interests of our customers.
Auto, Motorcycle, Boat and RV Claims
When you've had an accident, try to remain calm and take action quickly.
- Call the police
- Call Sentry's claims department at 1-800-325-9559
Reminders:
- Do not make repairs until a claims representative has finished the inspection of damages
- Keep records of repair costs
Specialty Auto Claims
When you've had an accident, try to remain calm and take action quickly.
- Call the police
- Call Sentry's claims department at 1-800-334-0090
Reminders:
- Do not make repairs until a claims representative has finished the inspection of damages
- Keep records of repair costs
Homeowners Claims
When you've had an accident, try to remain calm and take action quickly.
- Call the police if your claim involves theft
- Call Sentry's claims department at 1-800-325-9559
Reminders:
- If necessary, make temporary repairs that will protect your property from further damage
- Do not make permanent repairs or haul items away until a claims representative has finished the inspection of damages
- Compile a complete list of damaged, destroyed or stolen property
- Keep records of repair costs
Umbrella Policy Claims
When you've had an accident, try to remain calm and take action quickly.
- Call Sentry's claims department at 1-800-325-9559
Life Claims
When you're dealing with the death of a loved one, Sentry can help make the life insurance claim process easier. Call Sentry's claims department as soon as possible at 1-800-272-0533. Please have the following information available when you call:
- Name of the deceased
- Date of death
- Cause of death
- Name and address where you wish the claim forms sent
- Name and address of employer, if insurance is provided by employer
The following information, if provided upon the initial call, will help the claims representative answer any questions you may have:
- Deceased's Social Security Number
- Policy number
- Name of beneficiary(ies)
- Address of beneficiary(ies)
