Annual report: 2016 year in review

A message from our chairman of the board, president, and CEO, Pete McPartland

I am pleased to inform you that in 2016 Sentry once again achieved a very strong financial performance while broadening our customer base, advancing strategically on a number of fronts, and continuing to find new ways to deepen our community support.

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Pete McPartland

Moving forward as a community

We’ve called Stevens Point, Wisconsin, home since 1912, and our dedication to this community has never wavered. In particular, we’ve built a strong relationship with the University of Wisconsin-Stevens Point.

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A unique IT program for local students

2016 was a year of progress at both Sentry and UW-Stevens Point. Along with our donation to the university, we opened an IT co-op program to provide UW-Stevens Point students the chance to gain valuable real-work experience.

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Building a business

Region by region, we’re finding success in the independent insurance agent market.

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Sentry earns A+ rating 25 years in a row

In 2016, we once again earned our reputation as one of the most financially strong mutual companies in the United States, earning an A+ (Superior) rating from A.M. Best* for the 25th straight year.

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*A.M. Best, based in Oldwick, New Jersey, is recognized as the insurance industry's leading rating authority. A.M. Best rating as of 5/19/2016.

Hello. We’re Sentry.

The power of expert conversation: That’s the key message behind our corporate rebrand, unveiled in 2016.

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An industry leader in information technology

In Q4 of 2016, we celebrated a major information technology milestone when our new commercial lines policy and billing system rollout reached 30 states. This system replaces mainframe technology that’s been in use for more than 40 years. In addition to dramatically faster quote processing, the new system allows better data-driven decision making.

Also in 2016, IT continued the rollout of our personal lines policy and billing system bringing nonstandard auto and motorcycle policies onto one platform.

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Jim Stitzlein

“Sentry is fortunate to have the financial strength and stability required to take on a technology transformation of this scale. These efforts are something companies undertake every couple of generations, and those that cannot afford to make this type of investment will see themselves falling further behind companies like Sentry.”

—Jim Stitzlein, Sentry senior vice president and chief information officer

2016 year in review

2016 year in review

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2015 year in review

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2014 year in review

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